SHIPPING AND PAYMENT
We offer Worldwide Express Shipping to our customers.
On request, we undertake delivery of purchased works, covered with an insurance policy at the total value of the works. The Gallery assumes the shipping costs in case of purchases exceeding the value of 1000 Euros. Below 1000 Euros, the shipping fee is calculated at checkout.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, preparing and packaging.
- All Original Paintings are processed within 2-3 days.
- In case of Limited Prints, the producing takes 7-10 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
- In the EU: 1-3 days
- Rest of the world: 3-7 days
Our shipping partner of over ten years is the international courier company, DHL Express.
We suggest shipping of canvas paintings and prints rolled up.
When your order has been sent, we provide you a tracking number to track your order anytime.
You will be continuously informed about your order’s status by e-mail notifications or text messages.
Please note, our warehouse is located in Hungary. Depending on where you live, customs fees may be applicable to your order. In some countries outside of Europe the customs duties are very high. These fees are determined by your country's customs department, which we are unable to predict, include or shoulder in your bill.
For inquiries about customs fees, we kindly suggest contacting your country's customs department directly or please check your government's customs authorities for more detailed information.
PICK UP YOUR ORDER IN OUR STORE
If you are in Hungary, you can also collect your order in our store in Budapest. After your purchase, we will send you a confirmation email when your order is prepared and ready to be picked up.
All prices include VAT. After your purchase, you will receive an e-mail which contains all the details of your order. Regarding the invoice, you will receive it with your order.
Important: Please note that our store’s main currency is the EUR. If you would like to see the prices in HUF please select that currency from the dropdown menu on the right side top of the page.
At this time you can choose the following payment options:
In case of paying with card you will be redirected to the Simple Pay by OTP page, where you must fill the required fields with your card details in order to check out.
In this case you can only pay in Euros.
Once the transaction is successful you will be redirected to the webshop. In case of a failed transaction, you will also be redirected to our website.
In this case you can pay either in Euros or in Hungarian Forints.
- Bank details for EUR payments:
- Bank details for HUF payments:
When your payment has arrived we will send you a confirmation email with your order’s shipping details.
If you selected the “Collect in Store” shipping method, we will let you know when your order is ready to be picked up.
CASH OR CREDIT CARD IN OUR STORE
In this case you can pay either in Euros or in Hungarian Forints. We accept cash and credit card in our store.
We will send you a confirmation email when your order is prepared and ready to be picked up.